Kaine has been through everything, from literally being thrown away as a person, to having to deal with the fact that his body broke down on him for five plus years and he had to live experiencing death. He's not good at dealing with his trauma, so he's actually a hilarious choice for a crisis counselor, but I'm up for funny things coming from that. He's bad at empathizing easily with other people on anything, at least outright, because he tends to shout at people to tell them to stop doing stupid things or ... for not resolving problems ... if only because he doesn't know how to react otherwise.